CRM Programme Setup & Implementation

CRM Programme Setup & Implementation

We combine data science and creativity to deliver CRM campaigns tailored for your customers. From CRM strategy, implementation, to user experience (UX) and user interface (UI) design, we help you evaluate your current programme to improve customer loyalty, retention and satisfaction.

Customer Data Capture and Management

Data capture and management is the art of collecting and managing information about your customers. We help you identify customer demographic, segment your customer, offer targeted promotions, and pinpoint demands and business opportunities.

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CRM Strategy and Technology Consulting

Build better customer relationships with the right CRM strategy. Our consultation services help you utilise CRM technologies to manage your relationships with existing and potential customers.

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User Experience and Interface
(UX & UI) Consulting

Increase perceived value and professionalism by improving the quality of your UX and UI. Our experts review your CRM and marketing programmes to create strategies that attracts and retains customers.

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Customer Journey Mapping and Design

Customer journey mapping helps you identify how customers interact with your company, their thought processes and direct reactions. Our experts reveal hidden opportunities for improvement and innovation in your customers’ experience to ensure every interaction they have with you is as positive as it can be.

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